Delivery Policy
All orders placed for items which are in stock and ready to despatch are despatched in accordance with our delivery policy set out below.
All orders placed before 1pm on Monday to Friday will be despatched the same day.
Orders placed after these times or on bank holidays are despatched the next working day.
Packaging
Most of our items are posted in a large letter format. This means you do not need to wait in for deliveries. We use plain white padded envelopes for most orders. This allows us to keep the costs down and pass the savings on to you.
We enclose delivery notes with all orders.
Delivery Service and Tracking
We only delivery orders within the UK. It is not cost-effective for us to post outside the UK. However, if you wish to order outside the UK please visit our ebay store ADL Components on ebay
We offer a choice of Royal Mail 24, Royal Mail Tracked or courier delivery for all orders. Royal Mail 24 and Royal Mail Tracked have a 1 working day delivery aim. Our courier delivery is operated by DHL and is a next working day service.
A tracking/consignment number is provided when your order has been despatched.
Tracking numbers can be used on the Royal Mail website; https://www.royalmail.com/track-your-item or on DHL website here https://track.dhlparcel.co.uk/
Please note that the Royal Mail tracking will not show the full tracking information for Royal Mail 24, however, delivery confirmation is provided upon a delivery attempt.
Royal Mail Tracked and DHL are both fully tracked.
Please allow up to 3 working days for delivery. If your order has still not arrived after this time please contact us and we can look into this for you.
Orders for the Highlands, Islands and Northern Ireland will be sent via Royal Mail only.
Back orders
Back orders may be placed on items which are out of stock but stock is expected to arrive soon. Any item which is out of stock will be identified as such on the website. If back orders can be placed you will be able to check out as normal but will be notified the orders is on back order.
If your order has not been despatched you may cancel the order at any time. Please contact us using our contact form if you wish to cancel a back order.
Once the item(s) comes back into stock, back-orders are despatched the next working day.
